Terms and Conditions
Droplet.is Terms of Service & Acceptable Use Policy
Droplet.is (officially, Droplet Design, LLC) has been an independent company since its founding in 2016. We offer an all-in-one privacy product to help protect your everyday online activities. While we started as a web application company, our platform now provides dedicated cloud infrastructure and a robust, sovereign social network.
These Terms of Service describe the terms and conditions (“Terms”) that apply to all of the services Droplet Design, LLC and its subsidiaries offer, including but not limited to our cloud infrastructure (Droplets), search engine, apps, browser extensions, and all associated features (“Services”). By using our Services, you agree to these Terms.
If you have any questions, please see our Contact page.
1. The Sovereign Pact & Privacy
We don't track you. Droplet.is grants you data sovereignty, complete privacy, and a chronological network free from algorithmic manipulation. This platform is a digital sanctuary for authentic human connection, not a harbor for illicit activity or network abuse. For details about our privacy practices, please read our Privacy Policy, which applies to your use of our Services.
2. Zero-Tolerance Acceptable Use
By subscribing to our Services, including our Personal, Business, or Enterprise tiers, you are granted the raw power of dedicated cloud infrastructure. Abuse of this hardware threatens our infrastructure partners and the entire Droplet.is ecosystem. We expect you to use our Services as authorized. The following activities are strictly prohibited and will result in immediate, unappealable network-level termination:
Network Sabotage: Launching Distributed Denial of Service (DDoS) attacks, operating botnets, unauthorized port scanning, or intentionally compromising the integrity of any external or internal networks.
Illegal & Exploitative Content: Hosting, distributing, or linking to legally prohibited material, including but not limited to Child Sexual Abuse Material (CSAM), non-consensual intimate imagery, or direct incitements to violence.
The "Anti-Slop" Mandate: Deploying automated scripts, scraping tools, or AI-generated bot networks designed to mass-distribute spam, manipulate social feeds, or artificially inflate engagement.
Harassment & Doxxing: Utilizing our infrastructure to systematically harass individuals, coordinate targeted abuse, or distribute private, personally identifiable information (doxxing).
3. Security, Monitoring, and Perimeter Defense
While you maintain total ownership of your data and community space, Droplet.is actively defends the structural perimeter of the platform to protect all users.
Perimeter Monitoring: We deploy enterprise-grade CDNs, robust cloud firewalls, and third-party cybersecurity contractors to monitor inbound and outbound network traffic strictly for malware signatures, DDoS attacks, and structural threats.
Automated Quarantine & Termination: If our security partners flag severe misconfigurations, open vulnerabilities, or malicious payloads originating from your Droplet, we will instantly quarantine the instance to prevent lateral damage. Users terminated for severe network abuse or hosting illegal content forfeit access to their hosted data and will not receive a refund.
Strict Privacy Boundary: Security monitoring is strictly limited to network-level threat detection. We do not mine your private social feeds, direct messages, or hosted community documents.
4. Compliance & Intellectual Property
Export Controls: You must respect applicable export controls. You may not use or otherwise re-export our Services except as authorized by United States law and the laws of the jurisdiction where the Services are accessed. By using our Services, you represent and warrant that you are not located in any country, or on any list, subject to applicable export control laws.
Feedback: If you choose to provide us with feedback about our Services, you grant us a forever license to use your input to improve our Services without any payment or credit to you.
Open Source: We retain all intellectual property rights in our Services, but we make the source code and data for many of our Services available under open-source licenses. To build our software, we incorporate and build upon third-party software and services.
Trademarks: We have copyright and trademarks in DROPLET.IS, the Droplet logo, and other logos and elements of our brands. By using our Services, you are not granted any right to use our trademarks.
5. Third-Party Content & Reporting
We are not responsible for content that comes from or is created by third parties. Many of our Services give you access to content that belongs to other people or organizations. We have no control over the content on third-party websites, and we cannot guarantee that the content you access through our Services is accurate or complete, or that the sites you visit are unharmful.
Some of the content available through our Services comes in the form of Instant Answers. We make no representations or warranties about the accuracy or completeness of the content in our Instant Answers, as it is also derived from third-party sources.
Infringement: If you believe any content violates your intellectual property rights or is otherwise unlawful, you should contact the website or service hosting the content to have it removed. To report content to Droplet, please see our Report Copyright or Trademark Infringement page.
EEA Users: Users in the EEA may contact legal@droplet.is to access our internal complaints handling process, as defined in the EU Digital Services Act.
6. Disclaimer of Warranties
To comply with the law, this section (and the following one) has to be written in more legalese with specific phrases and capitalization. Sorry about that — we're not trying to yell at you.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, DROPLET DESIGN, LLC AND ITS SUBSIDIARIES DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. YOU EXPRESSLY AGREE THAT THE USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE,” “WITH ALL FAULTS” BASIS AND WITH NO ASSURANCES THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES OR INFORMATION MADE AVAILABLE THROUGH THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; OR THAT THE SERVICES WILL WITHSTAND ATTEMPTS TO EVADE SECURITY MECHANISMS OR THAT THERE WILL BE NO CRACKS, BUGS, DISABLEMENTS OR OTHER CIRCUMVENTION.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
7. Limitation of Liability
IN NO EVENT WILL DROPLET DESIGN, LLC, ITS SUBSIDIARIES, OR THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, ADVERTISERS, SUPPLIERS, CONTENT PROVIDERS AND LICENSORS (AND ALL SUCCESSORS AND ASSIGNS OF ANY OF THE FOREGOING) (“DROPLET PARTIES”) BE LIABLE (JOINTLY OR SEVERALLY) TO YOU OR ANY OTHER PERSON AS A RESULT OF YOUR ACCESS OR USE OF THE SERVICES FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST SAVINGS, LOST REVENUES, OR LOST GOODWILL (COLLECTIVELY, THE “EXCLUDED DAMAGES”), REGARDLESS OF THE FORM OF THE ACTION, WHETHER THE ALLEGED LIABILITY IS BASED ON NEGLIGENCE, TORT, CONTRACT, OR OTHER THEORY OF LIABILITY, EVEN IF THE DROPLET PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN ANY OF THE EXCLUDED DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE DROPLET PARTIES' MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CAUSE AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU FOR USE OF THE RELEVANT SERVICES DURING THE PRIOR 12 MONTHS OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO US.
8. General Provisions
Force Majeure: If our ability to make our Services available is interrupted by an event outside of our control, also known as an event of ”force majeure,” we will take steps to minimize the effect of the interruption. We will not be liable for delays caused by the event.
Governing Law: Any claim associated with our Services or arising out of these Terms must be filed in the state or federal courts in Cincinnati, Ohio, USA, and Ohio law will govern, regardless of conflict of laws rules.
Severability: We have written these Terms to be severable. If any of these Terms is found to be void or unenforceable, it will not affect the other Terms.
Modifications: We will notify members of changes by posting the modified version at this address and sending an email regarding the update. Continuing to access or use our Services after any changes constitutes your consent and agreement to any new terms.
Last updated: June 29, 2026